Contra Costa Transportation Authority (CCTA)

In 2011, CCTA hired Civic Edge Consulting to conduct a communications audit and develop a strategic communications plan. After successfully assessing the agency’s collateral material, website, and social and traditional media activities, CCTA hired Civic Edge to execute the strategy outlined in the proactive communications plan, including the redesign of the agency’s website. Our scope was further expanded in 2014 to continue implementation of the agency’s ongoing communications program.